1. Public Assistance & Onboarding
Learn how community members locate centers by ZIP/GPS, submit multi-category assistance requests, complete voluntary demographic grant surveys, and how organizations register new tenants.
1. Public Assistance & Onboarding
Learn how community members locate centers by ZIP/GPS, submit multi-category assistance requests, complete voluntary demographic grant surveys, and how organizations register new tenants.
2. Staff & Case Management
Operational workflows for conducting constituent intake, managing shared needs, chatting across real-time SMS/Email, resolving duplicate profiles, and logging shift hours.
3. Kiosk Setup & Operations
Step-by-step instructions for generating 6-character Join Codes, pairing physical tablet devices, operating touchscreen check-in/out, and remote device revocation.
4. Administration & Telephony
Configure partner locations, provision 10DLC phone numbers by area code, schedule volunteer shifts, configure facility blackout closures, and export executive board briefing PDF packages.
5. Developer API Reference
Auto-generated REST API endpoint specifications, authentication schemas, and webhook payload contracts.