Kiosk Operation & Setup Guide

Target Role: Partner Admins, Staff & Kiosk Attendants

This guide covers operating physical check-in terminals at partner facilities.

Overview

The Check-in Kiosk mode transforms standard tablet devices into dedicated check-in terminals for volunteers and guests.

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1. Device Pairing & Admin Control

Generating 6-character Join Codes, pairing physical tablets, and revoking or unpairing devices is managed by administrators in the Admin Panel.

→ Read Kiosk Device Pairing & Unpairing Manual

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2. Operating the Kiosk

Guest & Volunteer Self Check-in

1. A guest or volunteer approaches the kiosk screen.
2. Enter your registered mobile phone number using the on-screen Numpad.
3. Tap Check In.
4. The system presents a confirmation screen showing shift status and clock-in timestamp.
5. The terminal automatically resets after 5 seconds for the next user.

Language Switching

Kiosks support multi-language intake. Tap the Language Selector icon in the top right corner to toggle between English and Spanish.

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3. Troubleshooting & Unpairing

• Expired Join Code: Pairing codes expire after 15 minutes. Ask an admin to generate a new code under Admin Panel > Access Control > Kiosk Devices.
• Unpairing a Device: Kiosks cannot be unpaired directly on the touchscreen. Admins must click Revoke Access in the Admin Panel.